Joint Policy.

Underutilized apartments, dedicated floors, and entire buildings, converted into managed flexible-stay assets. Short-term stays, long-term returns.

What Partnering With Us Means.

One Asset, Two Revenue Models.
We sit where multifamily, hospitality, and extended stay meet, converting space that underperforms as pure residential into a managed flexible-stay asset.
Full Occupancy On Day One.
As anchor or sole tenant we remove the lease-up ramp, leasing commissions, turnover costs, and tenant credit risk. Net operating income starts at completion instead of climbing toward it.
Operated End To End.
Keyless access, noise monitoring, in-house housekeeping and maintenance, and a pricing engine driving $509 CAD RevPAR in New York and $253 CAD in Toronto.
The Return Policy storefront on Broadway at night

The Numbers.

What the portfolio has delivered since 2018, across six cities and three countries.

$34M
Gross revenue, CAD, global
508
Bedrooms managed, 205,690+ sq ft
91.3%
Peak occupancy, Q3 2025
2X
Revenue growth, year over year
The lobby lounge at a Return Policy property

Four Ways To Partner.

Master Lease
We become your single anchor tenant on a fixed lease. Guaranteed monthly rent, no vacancy exposure, no turnover cost.
Hybrid Lease
A guaranteed base rent holds cash flow steady, while a shared upside lets ownership capture seasonal rate surges.
Revenue Share
We run the hospitality layer end to end and share gross revenue, on institutional-grade pricing and distribution.
Operating Partnership
Multi-building and cross-market management, from boutique hotels to apartment-hotels.

Owners And Developers We Work With.

Buildings We Operate.

The Broadway Hotel exterior in daylight

1141 Broadway

A 1927 boutique hotel in the Flatiron District, configured for hotel and extended-stay use.

New York, 64 keys

Visit the hotel
12 West 44th StNew York, 91% occupancy
A historic Midtown property between Fifth and Sixth, at $498 CAD average daily rate.
159 Elm StToronto, $243 CAD RevPAR
A five-suite downtown apartment hotel by the hospital corridor, at 89% occupancy.
21 Iceboat TerraceToronto, 23 bedrooms
An active CityPlace address hosting 1,120+ guests a quarter.

The Terms, In Plain Language.

How does Return Policy structure real estate partnerships?

Four structures, matched to the owner's risk profile and asset type. A fixed master lease pays guaranteed rent on selected units, floors, or full buildings. A hybrid lease pairs a guaranteed base rent with performance upside. A revenue share splits gross revenue while we operate the hospitality layer. An operating partnership covers full-building or portfolio management.

What property types does Return Policy partner on?

Partial buildings, where we master-lease or operate one or more dedicated floors; full buildings operating as boutique hotels or apartment-hotels; and multi-building or cross-market portfolio partnerships. We operate in Toronto, New York City, Vancouver, Jersey City, Mexico City, and Mississauga.

How does partnering with Return Policy accelerate lease-up and NOI?

Return Policy acts as anchor or sole tenant, delivering full occupancy on day one after completion. That removes the traditional residential lease-up ramp, ongoing maintenance costs, leasing commissions, and tenant credit risk, which lifts net operating income.

What is Return Policy's track record and portfolio size?

Founded in 2018, Return Policy manages 508+ bedrooms across more than 205,690 sq ft in 6 cities and 3 countries, generating over $34M CAD in global gross revenue. Average annual occupancy is 87%, peaking at 91.3% in Q3 2025, with average daily rates of $635 CAD in New York and $300 CAD in Toronto.

Let's Talk Terms.

Tell us about your asset and we'll take it from there. No obligation, no exclusivity talk on the first call.